At Owen Fresh, we are dedicated to safeguarding your privacy and ensuring your personal information is handled with care. This Privacy Policy outlines how we collect, use, and protect the data you share with us when using our website and services. By accessing our website, you agree to the practices outlined in this policy.
Information We Collect
- Personal Information:
- Name, phone number, email address, delivery address, and any other details provided during order placement.
- Payment Information:
- Payment card details or UPI information required to process transactions securely.
- Order Details:
- Information about the products you purchase, including preferences for customized orders.
- Cookies and Usage Data:
- Data collected automatically when using our website, such as IP address, browser type, pages visited, and time spent on the site. This helps us improve user experience and optimize our services.
How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Provide customer support and handle inquiries.
- Personalize your shopping experience.
- Send notifications about your orders, offers, and promotions.
- Improve our website, products, and services based on user feedback and analytics.
Sharing Your Information
We respect your privacy and only share your information with trusted third parties to provide seamless service:
- Payment Gateways: For secure processing of payments.
- Delivery Partners: To ensure timely delivery of your orders.
- Service Providers: For analytics, marketing, and improving user experience.
We do not sell, rent, or trade your personal information to any external parties.
How We Protect Your Data
- We implement secure encryption and use trusted payment gateways to protect your sensitive information.
- Our website is regularly monitored for vulnerabilities and cyber threats.
- Access to your data is restricted to authorized personnel only.
Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. Cookies help us:
- Remember your preferences and previous orders.
- Provide personalized product recommendations.
- Track website performance and user behavior.
You can disable cookies through your browser settings, but doing so may affect website functionality.
Your Rights
You have the right to:
- Access and review the personal data we hold about you.
- Request corrections to inaccurate or outdated information.
- Request deletion of your personal information, subject to legal and operational constraints.
To exercise these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for their privacy practices. We recommend reviewing their privacy policies when you visit their sites.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated revision date. Continued use of our website constitutes your acceptance of the revised policy.
Contact Us
For any questions, concerns, or support related to our Privacy Policy, feel free to contact us:
- Email: help@owenfresh.in
- Phone: +91 98210 67042
We are here to assist you with any concerns regarding your privacy.